Turned away a 10 year old in pain from a cracked tooth. Told to go to an already overstretched A n E for pain relief! You wouldn't do that if it were your child. Shame on you. Money over care! I'll nurse my child overnight till I can see someone who's bothered. I'll take this up with the Ombudsmen.
The location of the place is a little tricky when approaching from the main road so I suggest looking it up on the map if you are going for the first time. Secure entrance with intercom, spacious reception with modern decor and comfortable seating, small play structure for the little ones, friendly reception staff. With reference to the treatment received, although advise given was professional, the treatment was carried out without letting the anaesthetic to set in properly which led to the patient feeling the pain during the treatment. Couldn't fault it otherwise.
I have a bit of a phobia where dentists are concerned and after reading all these negative reviews I was extremely nervous going to my appointment today Saturday 25th August.. Dentist and staff were great.. problem found injections given tooth pulled in and out in 15 minutes. Pain free..
I went to the emergency dentist here last night after I had been to my normal dentist earlier that day and who had failed to give me the correct treatment. The treatment at Ringway was 1st class. The dentist sorted out the pain in a matter of minutes - thank you very much.Nigel.
I was really skeptical after seeing all the low reviews but over the weekend I was in agony with my upper and lower wisdom teeth on the right side and booked in here for an emergency appointment. Was told to turn up early and ended up waiting over half an hour to be seen. I explained to the dentist that I'd just had two teeth removed three days prior and I was unsure about having teeth out on both sides at the same time but he was insistent that the only way to stop the pain was to have the teeth removed and disregarded any notion of antibiotics or any alternative methods to help settle the pain. I then tried to explain to him about how I was a nervous patient - I suffer from anxiety and have a lot of dental treatment over the years not all of which positive - the dentist didn't seem to pay much attention to this but rather went straight ahead in administering local anesthetic. In contrast, when I got my teeth removed three days prior, the dentist talked me through the procedure, made small talk to calm me down and did his best to reassure me that I was going to be okay. With this guy, speed seemed to be of the essence and I wouldn't be surprised if that stemmed from the appointments running late. It most certainly didn't make me feel any better. During the extractions I raised my hand a number of times to indicate stress and pain. Where my other dentist had stopped, calmed me down, making sure I "had a good experience", the dentist at Ringway didn't stop. Now with extractions you're supposed to feel a lot of pulling and pressure but no pain - that's what the local's for. I felt pain. Intense pain which shot up my jaw, which was made worse with every pull. My hand being raised and my moans of pain got little recognition other than a "well done, it's okay" from the nurse. And I'm not faulting the nurse here, that's all she really could have done to help me. But perhaps if I had been treat with a bit more compassion and care rather than haste I would have been more relaxed and less stressed in the situation. My heart was going really fast which is not something I felt at the other extraction days before. As for aftercare, I was told a couple of sentences which I can't remember about what to do - I was given no aftercare sheet and as soon as I left the room I burst out crying. I was in shock from the whole experience. Now, I'm not saying he didn't do his job but I'm saying he didn't help me or look after me, I felt awful and upset. In contrast I was smiling and cheerful at the other extraction simply down to the how nice and welcoming the dentist was. The dentist here really does practice tough love. Things to note:The receptionist was lovely and really caring and considerate.If you are a nervous patient PLEASE shop around. I recently moved to Preston hence why I had to book through the emergency route.I can' remember the dentist's name but he was white and in his 50's. I have no experience with any of the other dentists here so for all I know they could be lovely. Overall I am still quite upset about the experience and quite frankly in shock. Good luck to anyone reading this.
Ringway Dental Centre is a UK Dentist based in Preston, North West England. Ringway Dental Centre is located at Ringway House, Percy St, Preston PR1 3HQ, UK.
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