Great Price and Delivery! I had been looking for a specific type of furniture, and visited many showrooms without success. I went on line and found what I was after at the Cotswolds store, and then had a trawl round the web, and found Oak Solutiom, who were nearly half the price for the same furniture! Placed the order and took delivery 10 days or so later. Seamless from start to finish at an amazing price.
Received my order quickly, really happy with the products and service received. Would not hesitate to recommend
Amazing furniture and fantastic serviceWill use again
After paying our kitchen island in full it took 12 weeks to arrive. Upon delivery a draw was damaged. We finally received a replacement after 8 months of chasing this company and then its a different shade. All we want is a fault free product but this company will not return our calls or emails. Really poor customer service. We are now seeking legal advice. Be warned before parting with hard earned cash!
I placed an order for an item that was advertised as in stock for delivery in 5 to 10 days.My furniture eventually arrived 11 weeks later.The small print did state the item was made to order and could take up to 10 weeks. However the fact it was stated as in stock and delivery would be in 5 to 10 days led to me believe that would be the case.I did, politely, e-mail the company pointing out that their website was stating something that wasn't the case and perhaps it should be changed. I did not receive a reply and the website remains as it was.I don't mind 11 weeks if I know at the start that is what it is. I do mind when I am led to believe its 1 or 2 weeks.I particularly mind not even receiving a reply. They also used a 1 man delivery service to deliver what was a very heavy and unwieldy piece of furniture. Again this is stated on their website and is obviously to keep costs down. However even with my help (I am a 6'3" bloke) we struggled to get it in and I even managed to do myself an injury doing so.For anyone a little less robust the item would not have got off the lorry let alone into the house. I really felt for the delivery driver and he nearly cried with relief when he saw I would be able to assist him. For heavy pieces they really need 2 people to deliver as standard.
Oak Solution is a UK Furniture Store based in Preston, North West England. Oak Solution is located at The Watermark, 9-15 Ribbleton Ln, Preston PR1 5EZ, UK.
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